FAQ

Shipping

When will my item arrive

Order Monday - Thursday before 4pm for overnight delivery.

Orders placed after 4pm Monday - Thursday will be despatched next day for following day delivery.

Orders placed on weekens or Friday after 4pm will be despatched Monday for delivery on Tuesday.

How much is shipping

Shipping is free on all items.

Do you ship overseas?

Yes, select your country within the cart for shipping costs

Payment

Are my credit card details safe?

Yes our secure payment provider offers the latest encryption, we do not store your payment details.

What payment methods do you accept

We accept all major credit cards.

You may also checkout using Paypal or common payment types which include Amazon pay, Apple pay and Google pay

Can I pay over time

Yes, we use Klarna who will split your purchase into 4 payments to give you more flexibility.

Returns

What is your returns policy

All items that are unused and unopened can be returned within 30 days for a full refund.


Items that have been opened will be subject to a re-stocking fee.

Used items will not be accepted for return.

How do I return an item

Just apply the pre-paid label to your items original packaging and drop it at your local post office.

Please ensure that the item is carefully packaged for transit as you will be responsible for damaged items.

Still need help? Send us a note.